Legal

Terms and Conditions – Lucky100 Online Casino Pakistan

These Terms and Conditions govern your use of the Lucky100 platform. By creating an account or placing any bet, you confirm that you have read, understood, and agreed to everything set out below. Please go through them carefully before you start playing.

Last updated: June 2026  |  Applies to all Lucky100 accounts
Account Rules Bonus Terms Deposits & Withdrawals Responsible Gaming Privacy & Security

1. General Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and Lucky100 ("the Platform", "we", "us"). By accessing or using any part of the Lucky100 website or mobile application, you agree to be bound by these Terms in full. If you do not accept these Terms, you must stop using the platform immediately and close your account.

Lucky100 is an online entertainment platform offering casino games, slot titles, live dealer tables, and related gaming products to eligible players. The platform is designed for adult users in Pakistan and processes all transactions in Pakistani Rupees (PKR).

These Terms should be read alongside the Lucky100 Privacy Policy and the Responsible Gaming Policy, both of which form part of the complete agreement between you and the platform. Where there is any conflict between these documents, these Terms take precedence unless stated otherwise.

By registering an account on Lucky100, you confirm that you have read these Terms in full and agree to be bound by them at all times.

2. Eligibility & Age Requirements

To open and use a Lucky100 account, you must meet all of the following conditions at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age. Lucky100 does not permit minors to register, deposit, or play under any circumstances.
  • You must be accessing the platform from a location where online gaming is not explicitly prohibited for your personal use.
  • You must be acting in your own personal capacity — corporate accounts, third-party registrations, and proxy access on behalf of another person are not permitted.
  • You must not currently be subject to a self-exclusion order placed through Lucky100 or any other responsible gaming arrangement that prevents you from accessing online gaming platforms.
  • You must not have had a previous Lucky100 account that was closed by the platform for violations of these Terms.

Lucky100 reserves the right to request age verification documents at any stage — including before processing a withdrawal — and to suspend access pending verification. Providing false age information is grounds for immediate account closure and forfeiture of any outstanding balance.

3. Account Registration

Each player is permitted to hold one account only. Duplicate accounts — whether using the same identity, mobile number, payment method, or device — are prohibited. Where duplicate accounts are identified, Lucky100 will close the additional accounts and may void any bonuses or winnings associated with them.

When registering, you must provide accurate personal information including your full name, mobile number, and date of birth. This information is used for account verification, payment processing, and support purposes. Providing false or misleading registration details is a violation of these Terms.

  • Your account password is your responsibility. Do not share your login details with anyone.
  • If you suspect unauthorised access to your account, contact Lucky100 support immediately.
  • You are responsible for all activity conducted through your account, whether by you or a third party who accessed your account with or without your knowledge.
  • Lucky100 does not allow the transfer of account balances, bonuses, or winnings between accounts.

Account verification — which may include submitting a copy of a valid CNIC or other identity document — is required before the first withdrawal and may be requested at any time at Lucky100's discretion. Verified accounts benefit from smoother withdrawal processing and priority support.

4. Deposits & Payments

Lucky100 supports PKR deposits through the following methods: JazzCash, Easypaisa, Raast (State Bank of Pakistan interbank instant transfer), standard bank transfers, debit cards, and other supported mobile wallets. All balances are held and displayed in PKR — there are no currency conversions applied at any point.

  • The minimum deposit amount is PKR 500. There is no upper cap, though transactions above a certain threshold may require additional verification.
  • Deposits via JazzCash and Easypaisa are typically credited to your Lucky100 balance instantly upon confirmation.
  • Raast and bank transfer deposits are generally processed same-day during banking hours.
  • You may only deposit funds that belong to you. Depositing funds on behalf of another person is not permitted.
  • Lucky100 does not accept deposits from third-party payment sources. The payment method used for depositing must be registered in your own name.

Lucky100 is not responsible for delays caused by third-party payment processors, network outages, or bank-side processing issues. If a deposit does not appear in your account after the expected processing time, contact support with your transaction reference number.

All deposits at Lucky100 are processed in PKR. No exchange rate conversion is applied — the amount you send is the amount credited to your balance.

5. Withdrawals

Withdrawal requests are processed by Lucky100 back to the same payment method used for the most recent deposit. This is a security measure designed to prevent fraud and ensure funds return to their verified source. The minimum withdrawal amount is PKR 1,000.

  • Your account must be fully verified (identity document submitted and approved) before your first withdrawal can be processed.
  • Standard withdrawal processing time is up to 24 hours for verified accounts.
  • VIP members receive priority withdrawal processing — Gold tier members typically within two hours, Diamond tier near-instantly.
  • Withdrawals of bonus funds are subject to the wagering requirements attached to that bonus being fully met first.
  • Lucky100 reserves the right to carry out additional verification checks before processing withdrawals above certain amounts, which may extend processing times.

Withdrawal requests that remain unprocessed due to incomplete verification will be held pending document submission. Lucky100 does not charge a fee for standard withdrawals, though your bank or mobile wallet provider may apply their own transaction charges outside of Lucky100's control.

6. Bonuses & Promotions

Lucky100 offers a range of bonuses including a welcome bonus, weekly reload offers, daily cashback, and seasonal promotions tied to events such as Pakistan Super League matches and T20 cricket series. All bonuses are subject to the specific terms stated at the point of claiming, which form part of these Terms.

  • Welcome Bonus: New players receive a 100% deposit match up to PKR 10,000 on their first deposit. A 30x wagering requirement applies before any portion of the bonus can be withdrawn.
  • Wagering Requirements: Wagering must be completed using real-money bets. The eligible games and contribution percentages are set out in each individual bonus offer.
  • One Bonus Per Promotion: Each promotion may only be claimed once per player, household, device, or payment method unless otherwise stated.
  • Bonus Expiry: Unclaimed or unused bonuses expire after the period stated in the promotion terms. Expired bonuses cannot be reinstated.
  • No Abuse: Bonus abuse — including the use of multiple accounts, coordinated wagering with other players, or exploitation of technical errors — will result in bonus cancellation and may lead to account suspension.

Lucky100 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes to ongoing promotions will be communicated through the platform where possible. Players who have already claimed a bonus before the change will continue to be subject to the terms that applied at the time of claiming.

7. Gameplay Rules

All games available on Lucky100 are provided for entertainment purposes. The rules governing each individual game — including minimum and maximum bet limits, return-to-player (RTP) percentages, and win conditions — are displayed within the game interface itself. By placing a bet, you confirm that you understand and accept the rules of that specific game.

  • Bets placed and confirmed cannot be cancelled or reversed. Once a round begins, your wager is final.
  • In the event of a technical fault during a game round — such as a disconnection or server error — Lucky100 will attempt to resolve the round based on the last confirmed game state. Where this is not possible, the bet will be voided and the wagered amount returned to your balance.
  • Lucky100 uses certified Random Number Generator (RNG) software for all non-live games. Outcomes are statistically random and independent of previous rounds, account history, or deposit amounts.
  • Live casino games are conducted by real dealers in a professional studio environment. The results of live games are determined by physical actions — card dealing, wheel spinning — observed by the player through a live video stream.
  • Attempting to manipulate game outcomes through software exploits, bots, or any other technical means is a serious violation of these Terms and will result in immediate account closure.

Lucky100 publishes the RTP percentage for each game in the game information panel. These figures represent the theoretical long-term return across a large volume of bets and do not represent a guarantee of winnings on any individual session.

8. Responsible Gaming

Lucky100 is committed to promoting safe and responsible gaming habits. The platform is designed for adult entertainment — not as a way to generate income or recover financial losses. We strongly encourage all players to approach gaming with a clear budget and a defined time limit in mind before each session.

  • Deposit Limits: You can set a daily, weekly, or monthly PKR deposit cap from your account settings. Once set, the limit takes effect immediately and cannot be increased within a cooling-off period.
  • Session Reminders: Configure a time reminder to alert you after a set period of continuous play.
  • Self-Exclusion: If you feel you need a break, you can self-exclude for a period of 30 days, 3 months, 6 months, or permanently through the account settings panel. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
  • 18+ Only: Lucky100 does not permit players under the age of 18 to register or use the platform under any circumstances.

If gaming is affecting your finances, relationships, or daily life, please make use of the platform's self-management tools or speak to someone you trust. The full Responsible Gaming Policy is available at /responsible-gaming.

9. Security & Fair Play

Lucky100 takes the security of player accounts and financial data seriously. All data transmitted between your device and the Lucky100 platform is encrypted. Payment information is processed through secure third-party payment gateways and is not stored on Lucky100 servers beyond what is necessary for transaction records.

  • You must not use automated software, bots, scripts, or any tool that gives you an unfair advantage over other players or interferes with the normal operation of the platform.
  • Collusion between players — including coordinating bets at live tables to exploit RTP or bonus conditions — is prohibited and will result in account closure and forfeiture of balances.
  • Any attempt to exploit a software bug, display error, or pricing mistake to gain an unfair advantage must be reported to support immediately. Exploiting such errors is a violation of these Terms.
  • Lucky100 monitors account and transaction activity for signs of fraudulent behaviour, money laundering, and bonus abuse. Accounts identified as engaging in these activities will be suspended pending investigation.

10. Account Suspension & Closure

Lucky100 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where there is reasonable cause to believe that a player has violated these Terms or where closure is required for security, legal, or compliance reasons.

  • Circumstances that may lead to suspension or closure include: providing false registration information, operating duplicate accounts, engaging in bonus abuse, suspected fraud or money laundering, using the platform while under self-exclusion, or being under the age of 18.
  • Where an account is closed due to a Terms violation, any pending withdrawals or bonus balances may be forfeited depending on the nature of the violation.
  • You may close your own account at any time by contacting Lucky100 support. If your account balance is positive at the time of voluntary closure, Lucky100 will process a withdrawal of the verified real-money balance within the standard processing timeframe. Any unmet bonus wagering requirements will result in the bonus portion being removed.

11. Limitation of Liability

Lucky100 provides the platform on an "as available" basis. While every reasonable effort is made to maintain uptime and game availability, Lucky100 does not guarantee uninterrupted access and is not liable for losses arising from:

  • Platform downtime, maintenance windows, or technical outages beyond Lucky100's reasonable control.
  • Delays or failures in third-party payment processing, including JazzCash, Easypaisa, Raast, or bank transfer networks.
  • Losses resulting from a player's own decision to wager — all gaming outcomes involve risk and Lucky100 does not guarantee any return on any bet placed.
  • Unauthorised access to a player's account where the player has not taken reasonable steps to protect their login credentials.

In all cases where Lucky100 is found liable, the maximum liability is limited to the amount deposited by the player in the 30 days immediately preceding the event giving rise to the claim.

12. Changes to These Terms

Lucky100 reserves the right to update or amend these Terms at any time. When material changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Where changes significantly affect player rights or obligations, Lucky100 will make reasonable efforts to notify registered players through platform notifications or email.

Your continued use of the Lucky100 platform after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the platform and contact support to request account closure.

13. Contact & Support

If you have any questions about these Terms and Conditions, need clarification on a specific clause, or want to raise a concern about your account, you can reach the Lucky100 support team through the following channels:

  • Live Chat: Available through the platform during extended support hours. This is the fastest way to get a response for urgent matters.
  • Email Support: [email protected] — responses to email queries are typically provided within one business day.
  • FAQ Section: Common questions about deposits, bonuses, and account management are covered in the Lucky100 FAQ.

The Lucky100 support team is familiar with Pakistan-specific payment methods and account situations. When contacting support, please have your registered mobile number and a description of the issue ready to help resolve your query as quickly as possible.

Key Points from the Lucky100 Terms

A quick-reference summary of the most important rules every Lucky100 player should be aware of before they start playing.

One Account Per Player

Each person may hold one Lucky100 account only. Duplicate accounts using the same identity, mobile number, or payment method are not permitted and will be closed. Any bonuses or winnings on duplicate accounts will be voided.

18+ Age Requirement

Lucky100 is strictly an adult platform. Players must be 18 years of age or older to register, deposit, or play. Age verification may be requested at any time, including before a withdrawal is processed. Providing a false date of birth results in immediate account closure.

Bonus Wagering Rules

All bonuses at Lucky100 carry wagering requirements that must be fully completed before the bonus amount can be withdrawn. The welcome bonus carries a 30x wagering requirement. Full terms for each bonus are displayed at the time of claiming — read them before opting in.

PKR Deposits & Withdrawals

All transactions at Lucky100 are processed in Pakistani Rupees with no conversion charges applied by the platform. JazzCash and Easypaisa deposits credit instantly. Withdrawals return to the same payment method used for the most recent deposit, with a PKR 1,000 minimum.

Fair Play & RNG Certified

All Lucky100 slot and table games run on certified RNG software. Results are independent and statistically random — not influenced by your account status or recent play history. Live casino games use physical equipment operated by real dealers visible on stream.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are all built into the Lucky100 account settings panel. These tools are available to every player at no cost and take effect immediately when set. Lucky100 encourages all players to use them as part of a healthy gaming routine.

Frequently Asked Questions

No. Each player is permitted one account only. If you have forgotten your login details, use the account recovery option or contact support. Opening a second account is a violation of the Terms and will result in both accounts being closed, with any bonuses or winnings forfeited.

Lucky100 requires a copy of a valid CNIC (Computerised National Identity Card) for identity verification before the first withdrawal. In some cases, a selfie alongside the document or a screenshot of your registered payment method may also be requested. Verification is a one-time process for most accounts.

Each bonus offer states its own expiry period, which is shown clearly before you claim it. For the welcome bonus, wagering must typically be completed within 30 days of the bonus being credited. If the requirement is not met within the expiry window, the bonus and any winnings generated from it will be removed from your balance.

JazzCash deposits typically credit within a few seconds of your transfer confirmation. If your balance has not updated after five minutes, take a screenshot of the JazzCash transaction confirmation (which includes the transaction ID and timestamp) and contact Lucky100 support via live chat. The support team will verify the payment on their end and manually credit your account if the transfer has cleared.

Yes, but only after the chosen exclusion period has fully elapsed. Self-exclusion periods of 30 days, 3 months, or 6 months will automatically expire on the set date, after which you may contact support to reinstate access. Permanent self-exclusion cannot be reversed. During any active exclusion period, Lucky100 will not accept logins, deposits, or bets from the excluded account.

Lucky100 may update these Terms from time to time. When significant changes are made, the updated Terms will be published on this page with a new "Last Updated" date and players will be notified through platform announcements where possible. Your continued use of the platform after any update constitutes acceptance of the revised Terms.
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