Your personal information matters. This Privacy Policy explains exactly what data Lucky100 collects when you register and play, how it is used, who it may be shared with, and what rights you have over it. Please read this carefully — it is written in plain language, not legal jargon.
Lucky100 operates an online entertainment platform — including casino games, slots, live dealer tables, and related features — for players based in Pakistan. When you visit our website, create an account, make a deposit, or interact with any part of the platform, certain information about you is collected and processed.
This Privacy Policy explains what information is collected, the reasons we collect it, how it is stored and protected, and the choices you have as a user. It applies to all players and visitors regardless of whether they have a registered account.
By registering on Lucky100, you confirm that you have read and understood this Privacy Policy and you agree to the collection and use of your information as described here. If you do not agree, please do not create an account or use the platform.
The information Lucky100 collects falls into three main categories:
Information you provide directly:
Information collected automatically during your visit:
Information from payment processing:
Lucky100 does not collect or store full card numbers, CVV codes, or online banking passwords. Payment credentials are handled entirely by the third-party payment processors involved in each transaction.
Your data is used only for purposes that are directly connected to operating and improving the Lucky100 platform. The specific uses are:
Lucky100 does not use automated profiling that makes legally binding decisions about you based solely on your data. Human review is part of any decision affecting your account status.
All deposits and withdrawals at Lucky100 are processed in PKR through third-party payment providers. When you initiate a payment, certain data passes through these providers, who operate under their own privacy and security frameworks.
All payment records — including amounts, dates, methods, and references — are retained for the period required for financial record-keeping and fraud prevention purposes. These records may be reviewed internally in the event of a dispute or withdrawal query.
Lucky100 does not sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third parties. Your data may be shared in the following limited circumstances only:
Any third party that receives Lucky100 user data is required to handle it in accordance with applicable privacy standards and is prohibited from using it for their own marketing or commercial purposes.
Lucky100 retains your data only for as long as necessary. The following table outlines the general retention periods for different categories of data:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration details | Duration of account + 2 years after closure | Account management and dispute resolution |
| Identity documents (CNIC) | Duration of account + 1 year | Verification records and fraud prevention |
| Transaction records | 5 years from transaction date | Financial records and compliance |
| Support communications | 3 years from last interaction | Support quality and dispute history |
| Device and usage logs | 12 months rolling | Security monitoring and platform improvement |
| Cookie and session data | Up to 12 months or until cleared | Session continuity and analytics |
When your account is closed — either by you voluntarily or by Lucky100 — your personal data is moved to a restricted archive. It is no longer used for platform operations but is retained for the periods above before being securely deleted.
Protecting your personal information is a priority at Lucky100. The following technical and procedural measures are in place to safeguard your data:
While Lucky100 takes all reasonable steps to protect your data, no internet-based system is completely immune to risk. You play an important role in keeping your account secure — use a strong, unique password, do not share your login details, and contact support immediately if you suspect your account has been compromised.
As a Lucky100 player, you have the following rights in relation to your personal information:
To exercise any of these rights, contact Lucky100 support via live chat or email at [email protected]. We aim to respond to all data requests within five business days. Complex requests may take longer, and you will be informed of any delay.
Lucky100 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe a minor has registered on the platform, please contact support immediately with details so the account can be investigated and closed.
Age verification is part of the registration and withdrawal process. Where a player is found to be under 18, their account will be closed, any deposits will be returned where possible, and all collected data will be deleted in line with this policy.
Lucky100 may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features added, or to stay current with best practices in data protection. When meaningful changes are made, the updated policy will be published on this page with a revised "Last Updated" date.
For significant changes that affect how your data is used, Lucky100 will attempt to notify registered players through platform notifications or by message to your registered mobile number. Your continued use of the platform after any update is published constitutes acceptance of the revised policy.
We recommend checking this page periodically, especially if you are a regular player. The date at the top of the page always reflects when the policy was last reviewed and updated.
If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your information has been handled, please get in touch with the Lucky100 support team:
When contacting us about a data matter, please include your registered mobile number and a brief description of your request so we can locate your account and respond accurately.
A quick summary of the six key ways Lucky100 keeps your personal information safe, private, and in your control.
Every connection between your device and Lucky100 is secured with TLS encryption. Your login credentials, personal details, and payment information are never transmitted in plain text — even on mobile data networks used across Pakistan.
Lucky100 does not store your JazzCash PIN, Easypaisa credentials, online banking passwords, or full card numbers on its servers. Payment processing is handled by certified third-party gateways — only the transaction reference and confirmation reach Lucky100.
Your personal information is never sold, rented, or traded to advertisers, data companies, or third-party marketers. Lucky100 uses your data only to run the platform, process transactions, and deliver support — nothing else.
You can request a copy of all personal data Lucky100 holds about you at any time. You also have the right to correct inaccurate information, request deletion where legally permitted, or ask us to limit how your data is used — all at no charge.
Inside Lucky100, your data is accessible only to staff who need it for their specific role — support agents, fraud analysts, and payment teams. All internal access is logged. No one at Lucky100 can see your account password.
Lucky100 keeps your data only as long as necessary. Usage logs are cleared on a 12-month rolling basis. When your account is closed, your data moves to a restricted archive and is securely deleted once the required retention period ends.
Your data is safe with us. Register your Lucky100 account in minutes, deposit from PKR 500 via JazzCash or Easypaisa, and start playing slots, live casino, and more — with your privacy fully protected.